<p align="center" style="text-align:center"><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Arial;color:navy">YÖNETMELİK</span></b></p> <p style="text-indent:28.3pt;line-height:12.0pt; mso-line-height-rule:exactly" class="3-NormalYaz"><u><span style="font-size:9.0pt;mso-hansi-font-family: "Times New Roman"">Bilgi Teknolojileri ve İletişim Kurumundan:</span></u></p> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">ELEKTRONİK HABERLEŞME SEKTÖRÜNDE HİZMET KALİTESİ </span></b></p> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">YÖNETMELİĞİNDE DEĞİŞİKLİK YAPILMASINA </span></b></p> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">DAİR YÖNETMELİK </span></b></p> <p style="text-indent:28.3pt;line-height:12.0pt; mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">MADDE 1 – </span></b><span class="GramE"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">12/9/2010</span></span><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman""> tarihli ve 27697 sayılı Resmî Gazete’de yayımlanan Elektronik Haberleşme Sektöründe Hizmet Kalitesi Yönetmeliğinin 9 uncu maddesine aşağıdaki fıkra eklenmiştir.</span></p> <p style="text-indent:28.3pt;line-height:12.0pt; mso-line-height-rule:exactly" class="3-NormalYaz"><span style="font-size:9.0pt;mso-hansi-font-family: "Times New Roman"">“(4) İdari para cezaları ve diğer yaptırımlar Yönetmeliğin her bir eki için ayrı <span class="SpellE">ayrı</span> değerlendirilerek uygulanır.” </span></p> <p style="text-indent:28.3pt;line-height:12.0pt; mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">MADDE 2 – </span></b><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">Bu Yönetmelik yayımı tarihinde yürürlüğe girer.</span></p> <p style="text-indent:28.3pt;line-height:12.0pt; mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">MADDE 3 – </span></b><span style="font-size:9.0pt;mso-hansi-font-family:"Times New Roman"">Bu Yönetmelik hükümlerini Bilgi Teknolojileri ve İletişim Kurulu Başkanı yürütür.</span></p> <p align="center" style="text-align:center;line-height:12.0pt; mso-line-height-rule:exactly;tab-stops:center 78.25pt 256.0pt" class="MsoNormal"><span style="font-size:9.0pt"> </span></p> <div align="center"> <table width="567" cellspacing="0" cellpadding="0" border="1" style="width:15.0cm;border-collapse:collapse;border:none;mso-border-alt: solid windowtext .5pt;mso-yfti-tbllook:480;mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-border-insideh:.5pt solid windowtext;mso-border-insidev:.5pt solid windowtext" class="MsoTableGrid"> <tbody> <tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes"> <td width="567" valign="top" style="width:15.0cm;border:solid windowtext 1.0pt; border-bottom:none;mso-border-top-alt:solid windowtext .5pt;mso-border-left-alt: solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt; padding:0cm 5.4pt 0cm 5.4pt" colspan="2"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Y</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman"">ö</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt">netmeli</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ğ</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">in Yay</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">ı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">mland</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ığı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt"> Resm</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">î</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt"> Gazete'nin</span></b></p> </td> </tr> <tr style="mso-yfti-irow:1"> <td width="284" valign="top" style="width:212.7pt;border-top:none;border-left: solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right: none;mso-border-left-alt:solid windowtext .5pt;mso-border-bottom-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Tarihi</span></b></p> </td> <td width="283" valign="top" style="width:212.55pt;border-top:none; border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt; padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Say</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">ı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">s</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ı</span></b></p> </td> </tr> <tr style="mso-yfti-irow:2"> <td width="284" valign="top" style="width:212.7pt;border:solid windowtext 1.0pt; border-top:none;mso-border-top-alt:solid windowtext .5pt;mso-border-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><span class="GramE"><span style="font-size:9.0pt">12/9/2010</span></span></p> </td> <td width="283" valign="top" style="width:212.55pt;border-top:none; border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; mso-border-top-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt; mso-border-alt:solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><span style="font-size:9.0pt">27697</span></p> </td> </tr> <tr style="mso-yfti-irow:3"> <td width="567" valign="top" style="width:15.0cm;border-top:none; border-left:solid windowtext 1.0pt;border-bottom:none;border-right:solid windowtext 1.0pt; mso-border-top-alt:solid windowtext .5pt;mso-border-top-alt:solid windowtext .5pt; mso-border-left-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt; padding:0cm 5.4pt 0cm 5.4pt" colspan="2"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Y</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman"">ö</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt">netmelikte De</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ğ</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">i</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family:"Times New Roman"; mso-bidi-font-family:"Times New Roman"">ş</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt">iklik Yapan Y</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ö</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">netmeli</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">ğ</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">in Yay</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">mland</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">ığı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt"> Resm</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">î</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt"> Gazete'nin</span></b></p> </td> </tr> <tr style="mso-yfti-irow:4"> <td width="284" valign="top" style="width:212.7pt;border-top:none;border-left: solid windowtext 1.0pt;border-bottom:solid windowtext 1.0pt;border-right: none;mso-border-left-alt:solid windowtext .5pt;mso-border-bottom-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Tarihi</span></b></p> </td> <td width="283" valign="top" style="width:212.55pt;border-top:none; border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; mso-border-bottom-alt:solid windowtext .5pt;mso-border-right-alt:solid windowtext .5pt; padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">Say</span></b><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Times;mso-ascii-font-family: "Times New Roman";mso-bidi-font-family:"Times New Roman"">ı</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt">s</span></b><b style="mso-bidi-font-weight:normal"><span style="font-size:9.0pt; font-family:Times;mso-ascii-font-family:"Times New Roman";mso-bidi-font-family: "Times New Roman"">ı</span></b></p> </td> </tr> <tr style="mso-yfti-irow:5;mso-yfti-lastrow:yes"> <td width="284" valign="top" style="width:212.7pt;border:solid windowtext 1.0pt; border-top:none;mso-border-top-alt:solid windowtext .5pt;mso-border-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><span class="GramE"><span style="font-size:9.0pt">15/4/2011</span></span></p> </td> <td width="283" valign="top" style="width:212.55pt;border-top:none; border-left:none;border-bottom:solid windowtext 1.0pt;border-right:solid windowtext 1.0pt; mso-border-top-alt:solid windowtext .5pt;mso-border-left-alt:solid windowtext .5pt; mso-border-alt:solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt"> <p align="center" style="text-align:center;line-height: 12.0pt;mso-line-height-rule:exactly" class="3-NormalYaz"><span style="font-size:9.0pt">27906</span></p> </td> </tr> </tbody> </table> </div> <p align="center" style="text-align:center;line-height:12.0pt; mso-line-height-rule:exactly;tab-stops:center 78.25pt 256.0pt" class="MsoNormal"><span style="font-size:9.0pt"> </span></p> <p align="center" style="text-align:center"><b style="mso-bidi-font-weight: normal"><span style="font-size:9.0pt;font-family:Arial;color:navy"> </span></b></p>